1. Privacy Responsibility
As the account holder, you are solely responsible for maintaining the privacy and security of your server credentials,
including IP addresses, passwords, and any sensitive data. OnSky Solution will not be liable for any issues resulting
from unauthorized access due to leaked or shared credentials.
2. No Refunds Policy
All payments made to OnSky Solution are final. Since we provide digital services, we do not offer refunds under any
circumstances.
3. Payment Requirements
Full payment is required before the initiation of any hosting service. We will not provision or activate services until
payment is confirmed.
4. Clear Communication
To ensure smooth and efficient service delivery, we expect all communications with OnSky Solution to be clear,
professional, and concise.
5. Client Data Responsibility
OnSky Solution is not responsible for the integrity or safety of client data. It is your responsibility to regularly
back up your data. We are not liable for any data loss or server damage resulting from misuse or unforeseen circumstances.
6. Service Renewals
To avoid service interruptions, you must renew your hosting services at least 10 days before the expiration date.
OnSky Solution is not responsible for disruptions caused by late or missed renewals.
7. Prohibited Activities
The following activities are strictly prohibited on our servers:
- DDoS attacks or any form of malicious network activity.
- Hosting illegal, harmful, or copyrighted content without proper authorization.
- Port scanning, vulnerability testing, or other unauthorized network probing.
- Excessive memory or network resource abuse.
- Cryptocurrency mining or related activities.
and more...
Violation of these terms may result in immediate suspension of your server without prior notice.
8. Server Suspension Policy
If any illegal or prohibited activity is detected on your server, OnSky Solution reserves the right to suspend your
services immediately. We may report such activities to relevant authorities if necessary.
By using OnSky Solution's services, you agree to these Terms and Conditions. We reserve the right to update or modify
these terms at any time, and changes will be communicated via our website or other official channels.