Dear collaborator,
We have received insights from a guest who recently visited your establishment.
This feedback pertains to specific incidents involving staff during their stay.
We recognize that such situations may arise, and we kindly request you to look into this significant matter:
https://admin.booking.com/issue?op_token
Your prompt attention to this issue is greatly appreciated; we value your partnership.
Thank you for your commitment to maintaining the quality of your hotel.
Best regards,
The Booking.com Team.