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    <title>Frozer Client - FAQ</title>
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        <h2 class="show">Account</h2>
        <div class="faq-item show">
            <h3>Will I lose subscription time during updates?</h3>
            <hr>
            <p>No, you will not lose subscription time during updates. Any time lost due to updates will be compensated
                by adding twice the amount of
                time lost. This compensation applies to all users with active subscriptions or subscriptions that were
                active during the update
                period.</p>
        </div>
        <div class="faq-item show">
            <h3>Can I share my account?</h3>
            <hr>
            <p>Sharing your Frozer Client account is strictly prohibited under our <a href="terms.php">Terms of Service <i class="fa-solid fa-link"></i></a>.
                Account ownership is non-transferable, and all changes must be communicated to and approved by an
                administrator. Failure to
                adhere to these policies may result in an account ban.
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            <h3>Can I use my account on multiple devices?</h3>
            <hr>
            <p>No, your account can only be used on one device at a time. You can request a HWID reset with a 7-day
                cooldown period. Upon request, you will be prompted to provide
                a reason for the reset, which will be reviewed by an administrator.
            </p>
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        <div class="faq-item show">
            <h3>Is multiaccounting allowed?</h3>
            <hr>
            <p>No, each user is only allowed to create one account. In case you need it under special circumstances,
                please contact with an admin on our <a href="discord/index.php">Discord <i class="fa-brands fa-discord"></i></a>.
            </p>
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        <div class="faq-item show">
            <h3>Can i change my username?</h3>
            <hr>
            <p>The only way to change your username is contacting with an admin and having an active subscription.</p>
            </p>
        </div>

        <h2 class="show">Payments</h2>
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            <h3>What are the payment methods?</h3>
            <hr>
            <p>Currently, we accept various cryptocurrencies, which you can find on the purchase process of our <a href="shop">Shop <i
                        class="fa-solid fa-shop"></i></a>. If you are looking for alternative payment
                methods, feel free to ask us on our <a href="discord">Discord server <i class="fa-brands fa-discord"></i></a>.</p>
        </div>
        <div class="faq-item show">
            <h3>Can i refund a product?</h3>
            <hr>
            <p>All products on our store are non-refundable, we will only refund if there is a problem on our side.</p>
        </div>
        <div class="faq-item show">
            <h3>Can i test the product before buying it?</h3>
            <hr>
            <p>Currently, we do not offer testing of the products before purchase. However, on special occasions or
                during promotional events, we may provide free trials to all users.</p>
        </div>

        <h2 class="show">Security</h2>
        <div class="faq-item show">
            <h3>What if my account is stolen?</h3>
            <hr>
            <p>In the event that your account is compromised, all activities associated with the account will be
                attributed to the owner unless the account theft is reported.</p>
        </div>
        <div class="faq-item show">
            <h3>What if I suspect my account has been compromised?</h3>
            <hr>
            <p>If you suspect that your account may have been compromised, we recommend reviewing the <a href="logs.php">Account logs <i
                        class="fa-solid fa-link"></i></a> for
                any suspicious activity. Additionally, as a security measure, you have the option to use the "Close All
                Sessions" button in the <a href="account.php">Account tab <i class="fa-solid fa-link"></i></a>. It's
                important to act promptly to secure your account and, if
                needed, contact our support team for further assistance in resolving any potential security concerns.
            </p>
        </div>
        <div class="faq-item show">
            <h3>What if I try to crack the software?</h3>
            <hr>
            <p>Attempting to crack or modify the software in any way is a direct violation of our <a href="terms.php">Terms
                    of Service <i class="fa-solid fa-link"></i></a>. Any attempts to crack or modify the software will
                result in immediate ban.</p>
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